Support Desk

Mobile Apps FAQ 10

• Why don't charts show in the mobile app?
• Can I view charts or reports while fishing?
• Why can't I log in to the app?
• Can I track my location on the chart while out fishing?
• Do I need to buy FishDope to use the app?

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General Website FAQ 10

• How do I reset my password?
• How do I disable auto renewal on my account?
• Why aren't there hot bite icons on the chart?
• What areas do you cover?
• Where do your daily fishing reports come from?

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Getting Started - Intro to Features 10

• How to Access on the Web or Mobile App
• How to Use the Mobile App
• Daily Written Reports
• Maps: Overview of Layers and Tools
• How do I use route planning?

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Using the Charts 7

• Why aren't there hot bite icons on the chart?
• Why are there blank areas on the charts or no new images?
• How do I log in to see the new maps?
• Do the maps work on mobile devices?
• How do I report a bug?

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